Order #4583315 - split shipping?


Customer Service


Hi Paizo

Would you mind looking into this order for me?

It seems odd to split 10 minis into two packages via USPS Priority (though I know sometimes the rules interact in weird ways).

It also looks a little odd that the iconics are “ship in 1-6 days” but the starship is set to “ship in 7-14 days”. Made me think maybe the latter has been set up incorrectly on the system (?)

Thanks
Steve

Customer Service Representative

Hi Steve,

Package one is everything that is currently ready to ship for you.

The 2nd package doesn't have all of the inventory that you ordered available at the moment. Let me know if you want those moved to your sidecart or a different order.

Thanks!
~Sharaya


Hmm. I see.

Could you dump those three minis into my sidecart then, please?

Thanks, Sharaya.


Hi again, Sharaya

Based on this post from Vic it sounds like things have changed (?)

If it's now possible to send all ten minis in one USPS Priority package ASAPish, then that'd be great.

If including the starships will still increase the delivery time then I'd prefer those be sent to my sidecart.

Hope that makes sense..

Customer Service Representative

Hello Steve,

We are still waiting for the Sunrise Maiden miniatures. What we got in was just enough to fill the pre orders, so we are waiting for more of them to get to us. I have moved them to your sidecart.

Customer Service Representative

Hello Again Steve,

It looks like we do have some more available that just haven't been checked in yet. So they should be able to ship soon. Did you want me to move them back out of your sidecart?


Hi Diego

Yeah, if everything is able to go now (or nowish) then that'd be great, thanks. If it's going to hold up the others, then I'm happy to wait.

Thanks

Customer Service Representative

Hello Steve,

I have moved the Sunrise Maiden miniatures into the order. It should be on its way to you soon.


Great, Diego.

Thanks for the help.

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