To accommodate U.S. fall and winter postal holidays, the September, October, November and December new release schedules have shifted slightly from our standard shipping cycle dates.
edit 11/28/17: We've been integrating a new method for the order generation process which does not authorize payment methods as frequently when an order is created. Instead most cards that have previously had successful transactions will be authorized closer to when your order is being prepared for shipping (at least that is the goal).
If you have previously used the authorization process for budgeting purposes, please note that this now may function differently for you.
Let us know if you have any questions!
The following information, including dates and expected products, is what we currently estimate and may change.
•Paizo Subscription Products•
Pathfinder Products
•Pathfinder Adventure Path: #125: Tower of the Drowned Dead (Ruins of Azlant 5 of 6)
•Pathfinder Campaign Setting: Taldor, the First Empire
•Pathfinder Player Companion: Potions & Poisons
•Pathfinder Maps: Flip-Mat: —
•Pathfinder Maps: Map Pack: Frozen Sites
•Pathfinder Roleplaying Game: —
•Pathfinder Modules: —
•Pathfinder Pawns: Traps & Treasures Pawn Collection
•Adventure Card Game: —
•Adventure Card Game Class Decks: Hunter Class Deck
Starfinder Products
•Starfinder Adventure Path: #3: Splintered Worlds (Dead Suns #3 of 6)
•Starfinder Roleplaying Game: —
•Starfinder Accessories: —
•Starfinder Maps: Flip-Mat: Starship
•Subscription Product by other Publishers•
Comics: —
Battles: —
Miniatures: Legends: —
•Authorization (Order Spawning) Date: Monday, November 27th
•Begin Shipping Estimate: Thursday, November 30th Monday, December 4th
•End Shipping Estimate: Friday, December 15th
•Street Date for Paizo Products: Wednesday, December 13th
Order advice:
↬If you need to make changes to the subscription details after the auth/order creation date, double check the changes applied to both the pending order and the subscription.
↬ If you have a licensed subscription you can choose to have it shipped as soon as possible, or with your monthly subscription shipment. This setting is available on a per subscription basis on your My Subscription page.
↬If you have questions about your individual order or subscriptions, please start a new thread.
What's the status of the Iconic Heroes?
Customer Service Manager
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7 is in and should be shipping if you had ordered it separately and in your December order if its in your sidecart. Have to check in on 8 but it will probably not be included in a monthly release as it is likely to arrive outside of the window that we need items to arrive in so that they can be included with a monthly shipment.
Pathfinder Campaign Setting: Taldor, the First Empire
This definitely warrants a “Yay!”
I think there's an error as it says the alien archive pawn box is in this sub and was a November release.
Sorry about that! Fixed!
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Customer Service Manager
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Because of the US Thanksgiving holiday weekend from November 23-26 we've been reviewing when order generation would work best.
The conclusion we came to is that we will set dates for creating orders on November 27th and beginning to ship on November 30th.
If you need to make changes to your subscriptions, add items for the holiday gifts to your sidecarts or any other changes, we urge you to take care of these as soon as possible!
While we have the end of the subscription shipping window set to December 15th (two days after the retail release date) we do currently estimate that we will be wrapped up with subscription orders by the 13th, however our warehouse manager Will and myself both feel adding in the extra two days as a buffer is the wisest estimation.
thanks,
Sara Marie
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Take heart, if I can get my shipping notice before Skeld twice, anyone can.
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And here's hoping you don't have to work through that weekend as you did last month.
•Begin Shipping Estimate: Wednesday, November 30th
•End Shipping Estimate: Wednesday, December 15th
•Street Date for Paizo Products: Wednesday, December 13th
Um, a) The 30th is a Thursday, and
b) How can the 13th and 15th of December both be Wednesdays?;)
Was this delayed? Or are the orders being spawned as I type?
<panic mode>For some reason, Taldor, the First Empire isn't included in the authorization email I received a few hours ago, even though I subscribe to the Pathfinder Campaign Setting line.</panic mode>
Well, my subscription page got all wonky, so something is happening.
My auth-email is looking good. YAY!
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Customer Service Manager
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Looks like it stopped on an error late last night. I've restarted it and it should finish sometime today.
We've been integrating a new method for the order generation process which does not authorize payment methods as frequently when an order is created. Instead most cards that have previously had successful transactions will be authorized closer to when your order is being prepared for shipping (at least that is the goal).
If you have previously used the authorization process for budgeting purposes, please note that this now may function differently for you.
Let me know if you have any questions!
I for one welcome our new Elebrian Overlords.
Hi Sara
I didn't get an email and can't see any sign of a subscription order - there are some things in my sidecart I would have expected to have been swept up into a subscription run too.
One potential complication is a PF CRB special - which I have asked to have sent separately (and which is pending on further information I beleve). Maybe those shenanigans have had an impact?
Cheers
Steve
PS - I did get the "preauth" message for both PFS and SFS.
I am mad that December orders started the "shipping will be soon" emails. I was trying to start a subscription for Taldor the First Empire campaign setting book and it wouldn't let me. Is it too late to start a subscription with this item now?
AHA! I was wondering why nobody was commenting about the latest products! I'm in stitches every month, but this one matters since there are gifts involved! Granted, even worst case means a week before Christmas, but still...
Oh yeah!
Customer Service Representative
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Good news, everyone! We should be all finished sending out subscription shipments!
This excludes any orders that may have come up against issues with payment methods, addresses, etc. If we did have a problem sending out your order, you should have received an email to let you know what was holding things up.
Please let us know if there are any issues with your subscription shipments, and we'll be glad to take a look into it. Thanks!