Order 4533058


Customer Service

Owner-operator - The Save Point Tabletop Gaming And More

So.. I ordered the Alien Archive Hardcover,and have -no- idea where it is,if it's shipped.. or anything.. and yet haven't received the PDF after both have released. Can I have some clarification on what is going on here?

Customer Service Representative

Hello BrotherXII,

Your order shipped out on October 13. The tracking was last updated on Saturday when the package was transferred to USPS for its final delivery. A shipping email with a link to the tracking was sent on October 13 to the email address on your account.

A free PDF of a book only comes with books purchased through a subscription. Since you do not have a subscription there is not a free PDF associated with your book.

Owner-operator - The Save Point Tabletop Gaming And More

Could I have that email sent again if possible?

Customer Service Representative

Hi BrotherXII.

That email has been resent.

Thanks!
~Sharaya

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