Okay, I am sorry to bring this up but the binding on my Starfinder Core Rulebook is starting to come apart. It's a great book, a fantastic product, and (once I got my stupid credit card issue fixed) arrived very quickly. I'm very worried the book is going to break and that sucks because it's the best book ever.
Hi thecursor,
I'm sorry to hear that. Please email pictures to customer.service@paizo.com (preferably with a link back to this thread for reference), and we'll see what we can do for you.
Thanks!
~Sharay
Thanks, I'll send pictures but I can see it coming away from binding when I open it.
Hi Sharay,
I know you guys are still digging out of Labour Day but I haven't received an email regarding this issue from customer service.
Customer Service Representative
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Hi Sharay,
I know you guys are still digging out of Labour Day but I haven't received an email regarding this issue from customer service.
Hi thecursor,
Sorry about the delay with that. I had looked for an email from you, but I didn't find it initially because I was looking for the email address attached to your Paizo account. However, after looking for your name, I found your email from a different address. Sorry about the holdup.
I'll go ahead and get back to you in just a bit. Please let me know if there is anything else I may assist you with in the meantime.
Thanks!
-Katina
Hi Sharay,
I know you guys are still digging out of Labour Day but I haven't received an email regarding this issue from customer service.
Hi thecursor,
Sorry about the delay with that. I had looked for an email from you, but I didn't find it initially because I was looking for the email address attached to your Paizo account. However, after looking for your name, I found your email from a different address. Sorry about the holdup.
I'll go ahead and get back to you in just a bit. Please let me know if there is anything else I may assist you with in the meantime.
Thanks!
-Katina
Yeah, sorry, I've been phasing out my old email address for my new one. Question: Do I need to send the damaged book back to you guys?
Hello thecursor,
You do not need to send back the damaged book.
...I would say "Sweet, free book." but then I'm afraid to actually open the book out of fear that it will fall apart at any moment so I'll say "Sweet, free book." but I want you to know that I'm typing that in a warily sarcastic tone, like Daria from MTV.