Problem downloading purchased PDF

[David knott 242]

In order 4359062 I purchased two PDFs nearly a week ago. Of these two PDFs, I have been unable to download "Strange Brew: Magic Items" from Misfit Studios. I get neither the download size message nor the "Peronalizing" message, so I am pretty sure that the problem is at Paizo's end.

Can you do anything to fix this problem?

[Diego Valdez]

Hello David,

I am moving your thread to the Website Feedback forum so the community and tech teams can see it and find out what may be going on, as this is a technical problem with the PDF or downloader.

[David knott 242]

So -- does anyone have any information on this problem?

[Dean Ludwig]

David... We are aware of the issue and the team is working to find a solution. An update will be made available once this issue is resolved.
We at Paizo apologize for the inconvenience.
Thanks
Dean

[Chris Lambertz]

Hey David, I've gone and kicked the file loose. You should be able to download properly now :)

[David knott 242]

Thank you very much! I have it now.