Adventure Path Subscription skipping a volume


Customer Service


Heyo!
I opened an Adventure Path subscription this month so I could get the Ironfang Invasion AP. The first volume (#115) shipped no problem, but I'm looking at my subscriptions page and it says the next volume I will be receiving through my subscription is volume 3 (#117).
Could I get the second volume through my subscription? I'd rather not have to buy the book and pdf separately - after all, that's what the subscription is for :)

If there's anything you can do, I'd appreciate it!

Customer Service Representative

Hello NewXToa,

I have generated Adventure Path 116 for you. It is currently in your sidecart waiting to ship out along with Adventure path 117. If you would rather it go out on its own right away please let me know.


Thanks Diego!
Yeah, I think I'm ready to get the rest of the stuff in my sidecart, so I'd appreciate it if you could ship #116 before #117.

Customer Service Representative

Hello NewXToa,

I have moved Adventure Path 116, and the other sidecarted items with it, into a new order. You will be receiving an email confirmation. The order should be on its way soon.


Thank you!


Could you please do the same for me?

I'm starting my AP subscription with Ironfang Invasion. I just started GMing, and I love it! Also, we're trying to figure out how to build a gaming table around a TV, so I'll want both the digital and physical copies.

Thank you so much!

Ben

Customer Service Representative

Benjamin Milarch wrote:

Could you please do the same for me?

I'm starting my AP subscription with Ironfang Invasion. I just started GMing, and I love it! Also, we're trying to figure out how to build a gaming table around a TV, so I'll want both the digital and physical copies.

Thank you so much!

Ben

Hi Ben,

To confirm that I'm reading things correctly - you want your #116 set to ship as soon as possible?

Thanks!
~Sharaya


I don't need it right away.

You could ship it with 117, but I don't want to miss out on the hardcopy and the PDF.

Thank you for the help!

Ben

Paizo Employee Customer Service Representative

Hi Ben,

Thanks for letting us know! I've put #116 into your sidecart, so it should be swept into your April subscription shipment once we start generating those. Just keep an eye out for your confirmation email towards the end of the week, and let us know if it doesn't show up.

Otherwise, you should be all set! Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be happy to help out.

Thanks!
Katina


Hmmm...I am seeing a similar issue. Next AP sub scheduled is Ironfang #4 instead of the expected #3.

My Subscriptions wrote:

Most recent volume:

Pathfinder Adventure Path #115: Trail of the Hunted (Ironfang Invasion 1 of 6) (PFRPG) shipped by 03/20/17 via USPS Package Service (estimated 4 to 8 business days in transit)
Pathfinder Adventure Path #116: Fangs of War (Ironfang Invasion 2 of 6) (PFRPG) shipped by 03/20/17 via USPS Package Service (estimated 4 to 8 business days in transit)
Next volume:
Pathfinder Adventure Path #118: Siege of Stone (Ironfang Invasion 4 of 6) (PFRPG) is scheduled to ship May 2017 will be the next volume to ship

Where did Ironfang Invasion 3 go?

Silver Crusade

pinvendor wrote:

Hmmm...I am seeing a similar issue. Next AP sub scheduled is Ironfang #4 instead of the expected #3.

Where did Ironfang Invasion 3 go?

I think this is true for a lot of us. Several long term subscribers have explained elsewhere that weirdness in 'My Subscriptions' happens this close to order spawning.


pinvendor wrote:

Hmmm...I am seeing a similar issue. Next AP sub scheduled is Ironfang #4 instead of the expected #3.

My Subscriptions wrote:

Most recent volume:

Pathfinder Adventure Path #115: Trail of the Hunted (Ironfang Invasion 1 of 6) (PFRPG) shipped by 03/20/17 via USPS Package Service (estimated 4 to 8 business days in transit)
Pathfinder Adventure Path #116: Fangs of War (Ironfang Invasion 2 of 6) (PFRPG) shipped by 03/20/17 via USPS Package Service (estimated 4 to 8 business days in transit)
Next volume:
Pathfinder Adventure Path #118: Siege of Stone (Ironfang Invasion 4 of 6) (PFRPG) is scheduled to ship May 2017 will be the next volume to ship
Where did Ironfang Invasion 3 go?

This happened to me yesterday, but Redelia's comment prompted me to wait and see if it would sort itself out. This morning, I got an email saying my order for Ironfang book 3 had been submitted. Seems like if you wait a bit, things will work out.


Indeed it looks like on the exact date they process the sub, the listings in the My Subscriptions page do look a little strange. :P

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