Hello,
The following two orders have been shipped to the wrong address.
ORDER # 1855687
ORDER # 1855686
I have not received either order, but according to the shipping record they went to my old address. I have been receiving orders fine at my new address for quite a while now (I've been living here for over two years now), but it looks like some time in the past couple months my address has reverted for some reason back to the old address.
This is the last order that was successfully sent to my current address.
ORDER # 1811896
Can you please resend the orders to my current address? I've also asked before that the old address be search down and destroyed because this is not the first time this has happened and I was told that it was taken care of, but apparently it has crept back in again somehow.
Thank you,
Sean Macdonald
Software Test Engineer
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Hello,
The following two orders have been shipped to the wrong address.
ORDER # 1855687
ORDER # 1855686I have not received either order, but according to the shipping record they went to my old address. I have been receiving orders fine at my new address for quite a while now (I've been living here for over two years now), but it looks like some time in the past couple months my address has reverted for some reason back to the old address.
This is the last order that was successfully sent to my current address.
ORDER # 1811896Can you please resend the orders to my current address? I've also asked before that the old address be search down and destroyed because this is not the first time this has happened and I was told that it was taken care of, but apparently it has crept back in again somehow.
Thank you,
Sean Macdonald
Hey Sean, I've gone ahead and created a replacement order for both Order # 1855687 & # 1855686 heading to the proper address. You should get a confirmation email when they ship soon, but until then you can find your order status here.
I have also alerted our tech team in regards to your address reverting to a previous location.
- Erik