Good afternoon Paizo!
My order #3639884 says it would have shipped by July 24. It has now been 18 business days since supposed ship date - nothing has arrived.
It could be that it's held up in customs (coming to Canada) but even then, 18 days seems unusually long.
What would my next step be, say, if it doesn't show up by the end of this week (effectively 1 month since shipping)?
Thanks!
Hi Dracovar,
It is possible that it is stuck in customs (sometimes we do notice longer-than-one-would-anticipate delays for items going up to Canada).
If it doesn't show up by the end of the week or so, just let us know, and we can add replacement copies to your sidecart.
Thanks!
~Sharaya
As a fellow Canadian there are some months where I get my subscription shipment the same day they're authorizing the next months shipment.
I know! I posted this query the day I got my notification for the first of Hell's Rebel's was coming later in the month...
I'll give it a few more days, probably until early next week...
And...BobROE was right - my shipment showed up on Friday.
Whew. All is good.
Do Canadians get the same sort of link to track their shipments that Americans do? If so, be sure to save it and recheck it periodically -- it shows what seems to be every step of the shipment process from Paizo to your door.
Unfortunately, we do not have tracking available for international shipments.
And...BobROE was right - my shipment showed up on Friday.
Whew. All is good.
Glad to hear that it made it!