Hi,
I recently started an subscription and I am able to see the order was complete. Order # 3474739
I then saw the item in the side-cart. I had clicked on Ship "As Soon As Possible." Now I am not able to find it anywhere, It does not appear in my estimate subscription under "My Subscription." Nor in "My Downloads."
My question is how can we tell if the order what shipped or not?
Regards
François
You should see it in your Order History as "compete". I am sure one of the excellent customer service reps will be able to check on it for you tomorrow.
What does the little green C and Blue S means within the order?
The Blue S is a item that was part of your subscription (although mine look more purple than blue).
I don't know what the green C is because I don't have any - sorry.
Hi Francois,
It looks like there's actually something a little odd going on with your order, that I'm having the tech team take a look at. I'll update you once we get things straightened out.
To double check, this should be for the Pathfinder Adventure Path subscription, starting with Giantslayer #1?
Also the green C means that it has been Combined with another order.
That is correct, the order should be Pathfinder Adventure Path subscription, starting with Giantslayer #
Thanks for the update. I had to move some things around, so Giantslayer #1 has a new order number now. You should get an email confirming the order information (for order #3481739).
It should be shipping soon!
If you have any more questions or concerns, please let us know.
Thanks!
Sharaya
Thanks,
This thread can be marked for closure.
Francois.