Customer Service Reply Time for Emails


Customer Service


Hi there! Just a quick question. I sent an email to customer service about a week ago and I'm curious what the normal turn around time is to get a reply. I'm sure you all are swamped, under staffed, and working as hard as you can, I'm just trying to figure out what the timeline might be for a reply.
Thanks in advance!

Liberty's Edge

Pathfinder PF Special Edition Subscriber

They posted yesterday that there's been some issues with their emails. Hopefully this is a better way to get through. :-)

Customer Service Ray of Funshine

Turn around times are on the long side right now. We'll get to you as soon as we can! Sorry for the delays!


Sharaya wrote:
Turn around times are on the long side right now. We'll get to you as soon as we can! Sorry for the delays!

Understood. No problem. Thanks for the reply.

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