Pathfinder online crowdforger buddy rewards.

[Francis Kavanagh]

Hi, I have contacted Paizo customer support three times with no response. Could anyone please find out what is going on and why they will not respond to my multiple emails? I have only received one set of metal/plastic minis, I backed at the crowdforger buddy level to get two when will the second set be sent out? I only ever gave one address and indicated I wanted all rewards sent there. The dungeon, maps, novel and one set of minis arrived and are really cool, I just want to get the rest so that I have plenty of each figure for running encounters in the dungeon and since I backed more generously in order to get them.
When I originally emailed Paizo I didn't realise it wouldn't show up as from the same email I used for the Kickstarter and Paizo, I have corrected this in my third email but still no response. Please take a look at my account and order 3147754. You will see it says It contains 3x Pathfinder Miniatures—Goblinworks Kickstarter Combo Pack: Baron Tervin Blackshield & Murgmo and 2x Pathfinder Battles: Emerald Spire Full Set. I opened the boxes for that order when I received them and they only contained one of each miniature set rather than three and two respectively (the novel, book, cards and flip-mats were all there however).

[Sasori154]

Francis Kavanagh wrote:

Hi, I have contacted Paizo customer support three times with no response. Could anyone please find out what is going on and why they will not respond to my multiple emails? I have only received one set of metal/plastic minis, I backed at the crowdforger buddy level to get two when will the second set be sent out? I only ever gave one address and indicated I wanted all rewards sent there. The dungeon, maps, novel and one set of minis arrived and are really cool, I just want to get the rest so that I have plenty of each figure for running encounters in the dungeon and since I backed more generously in order to get them.

When I originally emailed Paizo I didn't realise it wouldn't show up as from the same email I used for the Kickstarter and Paizo, I have corrected this in my third email but still no response. Please take a look at my account and order 3147754. You will see it says It contains 3x Pathfinder Miniatures—Goblinworks Kickstarter Combo Pack: Baron Tervin Blackshield & Murgmo and 2x Pathfinder Battles: Emerald Spire Full Set. I opened the boxes for that order when I received them and they only contained one of each miniature set rather than three and two respectively (the novel, book, cards and flip-mats were all there however).

Francis,

I believe your "buddy" should have received the second set /if/ they gave Paizo their info. I know that was the case for my Crowdforger Guild level.

[Francis Kavanagh]

I just spoke to customer service by phone and my emails were ending up in the spam folder by mistake. The woman I spoke to was very helpful, she fixed the email issue and sorted out my order, paizo is sending me out the missing minis!

[Kemedo]

Victory! :D

[Kadere]

Glad you got this sorted!

[T7V Jazzlvraz]

Francis Kavanagh wrote:

...my emails were ending up in the spam folder by mistake.

Now all you need to worry about is how many other recipients are treating your missives the same.