Adventure Card Game misprint


Customer Service

Grand Lodge

I was going through the cards of the set and there was only one pack in the set that the cards were misaligned when printed. It is mostly the back of the cards that are effected, some of the text is effected I am not sure how much it impacts the playability of those cards.

But I just wanted to let you know.

Grand Lodge

I wanted to give an update. I played the game the other day. The misprinted backs really took the surprise out of the random location decks, due to fact all the monster, henchmen, and villain cards are the ones that are effected.

Lantern Lodge Customer Service Dire Care Bear Manager

Was it from the base set or the character add on deck? How many cards are misprinted?

thanks
sara marie

Grand Lodge

It was from the base set. Total card count of 100 cards

Cards effected:
3 = Villains (all)
15 = Henchmen (all)
46 = Monster (all but 4)
7 = character location markers (all)
5 = Adventure and scenario (all)
24 = Locations (all)

Thanks for looking in to it.
Kochean

Lantern Lodge Customer Service Dire Care Bear Manager

I've set up replacements to ship out to you as soon as possible.

thanks
sara marie

Grand Lodge

Thank you very much.

I was planning on ordering the character pack. would it be worthwhile to put the replacement cards into that package?

Lantern Lodge Customer Service Dire Care Bear Manager

Sure. If you let me know the order number for the character add on deck, I can put that with the replacement cards.

thanks
sara marie

Grand Lodge

Paizo Order # 2744466

Lantern Lodge Customer Service Dire Care Bear Manager

I've put the Character Add On deck into the shipment with your replacement cards.

thanks
sara marie

Grand Lodge

Thank you very much.


So I have the same problem with my cards but I bought my game from a game shop in my city. Do I need to take the problem up with them or would you fix it for me.

Customer Service Ray of Funshine

Wrenzoe wrote:
So I have the same problem with my cards but I bought my game from a game shop in my city. Do I need to take the problem up with them or would you fix it for me.

I'm sorry to hear that! We typically ask that you go through the original retailer for a replacement. (They should then be able to get a replacement or credit from their distributor, who then gets a replacement or credit from us).

If for some reason, they are unwilling or unable to help you, please let us know, and we'll see what we can do to help. Thanks!


So I talked to the games store and they said all they could do was let me return the game for half the price.

So this was from my base set and 41 cards were misprinted.

10 Armor cards

15 Item cards

15 Ally cards

1 Blessing card

Can you help me get replacements for these cards?


Hi Wrenzoe. It might help get your problem resolved faster if you could determine exactly which cards you need. There are card inventory lists at this link in case any are misprinted in such a way as you can't read the card name:

http://paizo.com/pfsacg/resources

I don't work for Paizo, so nothing I'm saying is official in any way shape or form. But my guess is they might need a list from you of what cards exactly were misprinted.

I hope it all gets sorted out for you soon and you get to start enjoy this wonderful game. Paizo is an excellent company with wonderful customer service, so I'm confident it will.

Good luck on your adventure!

Paizo Employee Customer Service She-Hulk

Wrenzoe wrote:

So I talked to the games store and they said all they could do was let me return the game for half the price.

So this was from my base set and 41 cards were misprinted.

10 Armor cards

15 Item cards

15 Ally cards

1 Blessing card

Can you help me get replacements for these cards?

Hello Wrenzoe,

In just a moment, I will be sending an email to the address associated with your Paizo account to help get this matter resolved. Please let me know if there are any other questions or concerns that you may have.

Thanks!
Katina

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