Kochean
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I was going through the cards of the set and there was only one pack in the set that the cards were misaligned when printed. It is mostly the back of the cards that are effected, some of the text is effected I am not sure how much it impacts the playability of those cards.
But I just wanted to let you know.
| Sharaya Customer Service Ray of Funshine |
So I have the same problem with my cards but I bought my game from a game shop in my city. Do I need to take the problem up with them or would you fix it for me.
I'm sorry to hear that! We typically ask that you go through the original retailer for a replacement. (They should then be able to get a replacement or credit from their distributor, who then gets a replacement or credit from us).
If for some reason, they are unwilling or unable to help you, please let us know, and we'll see what we can do to help. Thanks!
| Hawkmoon269 |
Hi Wrenzoe. It might help get your problem resolved faster if you could determine exactly which cards you need. There are card inventory lists at this link in case any are misprinted in such a way as you can't read the card name:
http://paizo.com/pfsacg/resources
I don't work for Paizo, so nothing I'm saying is official in any way shape or form. But my guess is they might need a list from you of what cards exactly were misprinted.
I hope it all gets sorted out for you soon and you get to start enjoy this wonderful game. Paizo is an excellent company with wonderful customer service, so I'm confident it will.
Good luck on your adventure!
Katina Davis
Customer Service She-Hulk
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So I talked to the games store and they said all they could do was let me return the game for half the price.
So this was from my base set and 41 cards were misprinted.
10 Armor cards
15 Item cards
15 Ally cards
1 Blessing card
Can you help me get replacements for these cards?
Hello Wrenzoe,
In just a moment, I will be sending an email to the address associated with your Paizo account to help get this matter resolved. Please let me know if there are any other questions or concerns that you may have.
Thanks!
Katina