Am I being impatient


Customer Service


Howdy,

My Pathfinder #33 has not shown up yet. If I am understanding correctly it should have been here between 5/24 and 5/28... do I need to be more patient or is there an issue?

Sean


Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path, Starfinder Society Subscriber

I'd assume it depends where you are. Mine only arrived yesterday but then again I'm in New Zealand so it's not too surprising it took a while to get here. Given how postage sometimes seems to work I generally don't worry until a couple of weeks past the outside limit of the delivery estimate.

Paizo Employee Director of Sales

Sean Mahoney wrote:

Howdy,

My Pathfinder #33 has not shown up yet. If I am understanding correctly it should have been here between 5/24 and 5/28... do I need to be more patient or is there an issue?

Sean

It probably should have arrived by now, but it is most likely just running a little late at this point. Please give it another week. If you still haven't seen it by the end of next week, let me know and we will take another look.

Thanks,
cos


Paul Ryan wrote:
I'd assume it depends where you are.

I'm in Washington State... a couple of hours from Paizo HQ...

Maybe I should invite them all to hang at the beach here in Ocean Shores and bring it with them!

Sean


Still no book :(


I just got a message saying I will be charged for the next book and it will be shipping soon, but I have yet to receive this one... anyway I can get a new one shipped out to me? I have waited quite a while at this point.

Paizo Employee Director of Sales

We may be a little premature still, actually, but I will go ahead and put a replacement in with your next shipment. You're really close to us, so it's likely that something happened to your package.

Thanks,
cos


Cosmo wrote:
We may be a little premature still, actually, but I will go ahead and put a replacement in with your next shipment. You're really close to us, so it's likely that something happened to your package.

Looks like I am not going to be getting the one from this month on time either... and since it contains the last issue I didn't get as well, I am starting to get a bit concerned... what is going on here? Why aren't I getting anything?

Sean Mahoney


Ok... I think I figured out the issue. It looks like the shipping address somehow changed back to a previous address of mine. The correct address should be:

498 Trustee St. SW
Ocean Shores, WA 98569

It is very strange this would have happened as I have received them here at the correct address already.

Sean


Bump...

Help?

Paizo Employee Director of Sales

I apologize for having missed this earlier!

Sara Marie has researched this and sent you an email with information and solutions. Please check your inbox.

Thanks,
cos

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