Promotional Code January 2010


Customer Service


I received a promotional code with my latest subscription shipment. The fine-print reads: Offer valid on [...] non-backorder [...] products only. Does that mean that I cannot use it for old issues of the DUNGEON magazine?

Paizo Employee CEO

Hyla Arborea wrote:
I received a promotional code with my latest subscription shipment. The fine-print reads: Offer valid on [...] non-backorder [...] products only. Does that mean that I cannot use it for old issues of the DUNGEON magazine?

You can use it on Dungeon mag back issues since those are in stock and aren't backorderable. Basically a backorder exists when a product is out of print but there is a plan to bring it back into print some day in the future. Back issues of magazines are either in print in which case the discount applies, or out of print, in which case you will never be able to buy them again here at paizo.com. Make sense?

-Lisa


Yes it does, thanks!


I just filled a shopping cart with several old DUNGEON mags (print), but the code is not accepted.

Paizo Employee CEO

We are experiencing a few difficulties and Gary has been called in to fix stuff. Stupid promotional codes. :)

-Lisa

Paizo Employee Chief Technical Officer

Lisa Stevens wrote:

We are experiencing a few difficulties and Gary has been called in to fix stuff. Stupid promotional codes. :)

-Lisa

Should be all good now.


Vic Wertz wrote:
Lisa Stevens wrote:

We are experiencing a few difficulties and Gary has been called in to fix stuff. Stupid promotional codes. :)

-Lisa

Should be all good now.

Yes, worked fine, thanks again. Order is placed.

Btw, S&H really is driving tears into my eyes. Is there no way to ship cheaper to Europe?

Sczarni

Hyla Arborea wrote:


Btw, S&H really is driving tears into my eyes. Is there no way to ship cheaper to Europe?

blame the US postal service on that one... when they did away with oversea postage internationally, the 2 cheapest international postage options went away. If you experiment, you can fit a lot into the flat rate boxes though, so you may be able to add more without having it go up any higher

Dark Archive

Pathfinder Roleplaying Game Superscriber
Hyla Arborea wrote:
Vic Wertz wrote:
Lisa Stevens wrote:

We are experiencing a few difficulties and Gary has been called in to fix stuff. Stupid promotional codes. :)

-Lisa

Should be all good now.

Yes, worked fine, thanks again. Order is placed.

Btw, S&H really is driving tears into my eyes. Is there no way to ship cheaper to Europe?

Order a whole late so shipping isn't so bad considering? I am sure Paizo would be more than happy to sell to you till you can get the best bulk shipping discount possible :)


I am afraid that shipping costs do seem to increase rather linearly with number of items / weight of items. I do not know from which point a "bulk shipping discount" would apply, but since I a am a subscriber, I receive a packet each month anyway.


Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path, Starfinder Society Subscriber

Yeah. Shipping can be a real pain in costs. After the Goodman Games sale, and the Cyber Monday sale, combined with my subscriptions, my bill for products in December after discounts was about US$200. The shipping costs to New Zealand were about the same, another US$200 or so.

Liberty's Edge

Adventure Path Charter Subscriber; Pathfinder Lost Omens, Rulebook Subscriber
Cpt_kirstov wrote:
Hyla Arborea wrote:


Btw, S&H really is driving tears into my eyes. Is there no way to ship cheaper to Europe?

blame the US postal service on that one... when they did away with oversea postage internationally, the 2 cheapest international postage options went away. If you experiment, you can fit a lot into the flat rate boxes though, so you may be able to add more without having it go up any higher

Some online stores offer something called "USPS International Surface Air Lift" which is considerably cheaper than the other options. Couldn't Paizo use it too?

Paizo Employee Senior Software Developer

We do. We call it "standard postal delivery." Any international shipment over four pounds has to go Priority Mail, though, so we attempt to split shipments into multiple packages to keep individual packages under that limit. The website also knows about flat-rate Priority Mail boxes, and if a shipment would be cheaper to ship in a flat-rate box rather than split into multiple boxes it'll select that instead.

Also, international standard postal delivery shipments of over $25 of merchandise and subscription shipments sent via standard postal delivery are currently subsidized by Paizo -- you actually pay less for shipping than what it costs us in postage.


Thanks again for all the answers. Thankfully the EUR/$ exchange rate is so advantegeous at the moment. If that should change a significant aamount (say from 1:1.45 to 1:1.25 or lower), I predict that many european subscriptions will be cancelled due to enormous S&H costs.

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