I would like to delete the account I have currently, and create a new one (I can see no way to change my user name).
bump
Bumping your thread effectively puts you at the bottom of the queue. Just so you know.
Chief Technical Officer
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I would like to delete the account I have currently, and create a new one (I can see no way to change my user name).
You can't change your user name after you've posted a number of times with it, but you can set up a new messageboard alias to post under. Just head to [url="/paizo/account"]your account page and click on "Create new messageboard alias" towards the bottom right.
Ok, but what if I just don't want the account any more? Right now there exists an account with all my personal info, including my address, etc.
What if i don't want it anymore? As a customer, do I not have the right to request that it be deleted from your database?
I no longer want this account. I want the personal info it includes deleted, like all of my purchases, my address, my old subscriptions, etc.
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not an official answer, my guess would be that they can most likely inactivate the account, but not fully delete it for legal purposes (same reason you're supposed to keep tax paperwork for a certain number of years , they may use the order history part of the account to populate the sales tax figures or something.) This is just a guess though
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Chief Technical Officer
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not an official answer, my guess would be that they can most likely inactivate the account, but not fully delete it for legal purposes (same reason you're supposed to keep tax paperwork for a certain number of years , they may use the order history part of the account to populate the sales tax figures or something.) This is just a guess though
Cpt_kirstov, as usual has the right of it. We need to maintain transactional data, and we also have a policy of keeping all messageboard posts. In short, it's not possible to "delete" an account without breaking things. However, I have made it so that nobody can log in to the account.
I would like to delete my account immediately or at least make it inactive. Can't seem to email customer service directly. Any help you can provide would be appreciated.
Thanks for notification. Your account has been closed. If you have any further questions or concerns, please email us at customer.service@paizo.com
Thanks!
~Sharaya
Hello John,
Your account has been closed.
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I am locking this thread. It's a lot easier for us to keep track of requests if they are posted in their own thread, and we don't want to miss anyone.
If you would like to have your account closed, please start a new thread.
Thanks!
~Sharaya