Getting really impatient over here so I thought I'd ask - anything more definite than 'in December' yet? Please?
*drums fingers impatiently*
Any news?
Given how slow the post tends to get around Xmas I'm just hoping it's going to arrive in time - I'm going to be in need of good reading materials available if the extended family turn up :)
*drums fingers impatiently*
Any news?
I just got the "we'll be shipping in the next week" email.
Just got charged for the subscription, still waiting on the PDF... *ready to pounce*
Well actually the charge is still Pending...
Yup, I'm showing the pre-charge as well. Now we just have to wait for the books to ship, and we can download December Pathfinder goodness. With dragons, even.
Well, I was charged for it yesterday, id love to know why that was if it hasn't arrived yet. the e-mail said id see the charge as soon as it shipped. Can anyone in charge shed some light please?
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Well, I was charged for it yesterday, id love to know why that was if it hasn't arrived yet. the e-mail said id see the charge as soon as it shipped. Can anyone in charge shed some light please?
•I've been charged twice for my order!
•Why is there a hold on my credit card when the order hasn't shipped yet?
•I saw a charge on my account, but now it's gone. What happened?We don't charge your card until your order ships. However, when you place an order, we immediately authorize your card to ensure that it can be charged when we ship your order. An authorization is a non-monetary transaction that merely checks with your bank to ensure that the card is valid and has sufficient funds. Again, no money is charged to the card until we ship your order.
However, at the discretion of your bank, an authorization can (and almost always will) put a hold on that amount of your credit. The duration of this hold is entirely up to your bank. If you are checking your balance via online banking, this authorization may show up as a "pending transaction" (or it may not show up at all). We do not have any control over the duration of these holds.
An authorization will only remain open for a set period of time that depends on your bank's policies. For debit cards, an authorization will usually expire in 1–5 days, while a credit card's hold can remain open for up to 30 days (again, the duration of these holds depends upon the card issuer's policy).
If an authorization expires before we ship your order, we must re-authorize the card before we can settle the charge. Since the average order on paizo.com takes anywhere from 3 to 11 business days to fulfill, some orders will be necessarily be authorized twice. This is especially true for preorders and backorders.
If, when you place your order, your card is declined because of insufficient funds, and you think this is in error, you should check your balance with your bank and/or contact Paizo's customer service before you attempt to place the order again. There are cases where we will receive a decline notice, yet your bank will accept the authorization and place a hold on your funds. In this instance, if you try to place the order again with the same card, it will probably fail again and put another hold on your account. If you keep resubmitting the order, you can quickly tie up your available credit on multiple authorizations for an order that cannot be completed; instead, you should consider using an alternative payment method.
As a side note, orders for items that are fulfilled immediately (such as PDF purchases) will be authorized and settled immediately.
For more information about authorizations and authorization holds, check out the Wikipedia entry on authorization holds.
Because they haven't shipped yet, what you are seeing is likely the authorization hold.
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Well, I was charged for it yesterday, id love to know why that was if it hasn't arrived yet. the e-mail said id see the charge as soon as it shipped. Can anyone in charge shed some light please?
yeah - what Ungoded said. Also of note, if you're using a debit card, look at the actual balance instead of the available balance. Actual balance shows after any authorizations that have not been charged, while current or available balances shows the actual cash still in the account, this is a way of telling what things on your account are charges verses authorizations. you can do this with credit cards too with your (total credit)-(available credit)compared to charges (as most credit card companies don't show the authorizations).
Chief Technical Officer
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James Jacobs said in the Tuesday chat, that it's scheduled* to arrive sometime next week. And that was corroborated by Vic somewhere else on these boards.
* "Scheduled" means there are still many random things that could happen and delay. Just cross your fingers till then!
Truth. Up until yesterday, we were expecting it yesterday. As of today, we're expecting it tomorrow. Assuming there are no further delays, we should still be able to ship most subscriptions this week.
Downloading my .pdf now. :D
Downloading my .pdf now. :D
Color me green with envy!
