I sent an exchange last week and I haven't heard anything yet


Customer Service

Grand Lodge

will it show up in my online account here as having been recvd and exchanged and on its way, or will it just appear at my door?

I included the orignal order number and my name and email and all that? I just dont know how it will show up here.

jamie

Paizo Employee Director of Sales

JavertCMH wrote:

will it show up in my online account here as having been recvd and exchanged and on its way, or will it just appear at my door?

I included the orignal order number and my name and email and all that? I just dont know how it will show up here.

jamie

Javert,

When we've received and processed your return, I will send you an email to the associated email address letting you know. I've just processed the returns that came in today, and I haven't seen anything from you so far so we probably just haven't received it yet.

If you have the order number which you are returning, you can email it to customer.service@paizo.com and I will know what to look for.

Thanks,
cos
(Customer Service Ninja #24601)

Grand Lodge

I got my receipt from the post office / up. CYOung signed for it, now what do I need to do to check on my order status? is there a way I can look it up online, or do I just wait?

Thanks

Grand Lodge

JavertCMH wrote:

I got my receipt from the post office / up. CYOung signed for it, now what do I need to do to check on my order status? is there a way I can look it up online, or do I just wait?

Thanks

Hello

I got a recpt that C Young signed for it on Friday and I don't have any feedback on the return. Its making me kinda nervous and I dont know why. Any idea what the status is?

jamie thanks

Paizo Employee Chief Technical Officer

Customer Service is a bit behind right now, but if Corey signed for it, it's probably awaiting Cosmo's attention—he's got a small pile of returns on his desk.

Paizo Employee Director of Sales

Vic Wertz wrote:
Customer Service is a bit behind right now, but if Corey signed for it, it's probably awaiting Cosmo's attention—he's got a small pile of returns on his desk.

...which I have just cleared. I have processed your return and I will be sending your confirmation email presently.

Thanks,
cos

Sczarni

Cosmo wrote:
Vic Wertz wrote:
Customer Service is a bit behind right now, but if Corey signed for it, it's probably awaiting Cosmo's attention—he's got a small pile of returns on his desk.

...which I have just cleared. I have processed your return and I will be sending your confirmation email presently.

Thanks,
cos

Does that mean that EMails workign again so those people who entered to write the module can know if they got picked for the next round?

Paizo Employee Director of Sales

Cpt_kirstov wrote:


Does that mean that EMails workign again so those people who entered to write the module can know if they got picked for the next round?

No comment.

Dark Archive RPG Superstar 2013 Top 32

Cosmo wrote:
Cpt_kirstov wrote:


Does that mean that EMails workign again so those people who entered to write the module can know if they got picked for the next round?

No comment.

Conspiracy!

Paizo Employee Director of Sales

Fatespinner wrote:
Cosmo wrote:
Cpt_kirstov wrote:


Does that mean that EMails workign again so those people who entered to write the module can know if they got picked for the next round?

No comment.
Conspiracy!

Oligarchy!

Spoiler:
Wait... what?

Grand Lodge

THanks

I didnt want to be a nag, but i was concerned...ok eager for my exchange...so cant help it..
your product line is d and d crack

Jamie

Cpt_kirstov wrote:
Cosmo wrote:
Vic Wertz wrote:
Customer Service is a bit behind right now, but if Corey signed for it, it's probably awaiting Cosmo's attention—he's got a small pile of returns on his desk.

...which I have just cleared. I have processed your return and I will be sending your confirmation email presently.

Thanks,
cos

Does that mean that EMails workign again so those people who entered to write the module can know if they got picked for the next round?

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