Dragon #353 in Europe / UK?

[Kamelion]

Has anyone else in the UK or Europe received Dragon #353 yet? A friend of mine who also subscribes received his a short time ago but I have yet to receive my subscription copy. So I'm wanting to see if I am alone in this or if I should ask Customer Service to send me out a replacement? Many thanks!

[Delericho]

My copy arrived in Scotland ten days ago now.

[Stebehil]

As I got my copy two weeks ago, and several others did also, I would consider your copy lost...

Stefan

[silenttimo]

Same for me, here, in France..., something like 10-15 days ago !

I was quite amazed !

[evilash]

Kamelion wrote:

A friend of mine who also subscribes received his a short time ago but I have yet to receive my subscription copy.

The same happened to me here in Sweden, a friend of mine received his copy about two weeks ago but I haven't seen mine yet. I contacted customer service a couple of days ago, and they said that if it hadn't turned up around March 20 I should contact them again.

[Kamelion]

evilash wrote:

Kamelion wrote:

A friend of mine who also subscribes received his a short time ago but I have yet to receive my subscription copy.

The same happened to me here in Sweden, a friend of mine received his copy about two weeks ago but I haven't seen mine yet. I contacted customer service a couple of days ago, and they said that if it hadn't turned up around March 20 I should contact them again.

March 20th?? Isn't that more than just a little overdue?

I emailed customer service as well but have yet to hear back from them. They've always been very good in the past, though.

Customer Service Folks: In case my email didn't get through, can I please request a replacement copy of Dragon #353? Thanks!

[Michelle Barrett]

Kamelion wrote:

March 20th?? Isn't that more than just a little overdue?

Though most issues arrive more quickly, it can take up to six weeks for issues to reach addresses in Europe.

kamelion wrote:

I emailed customer service as well but have yet to hear back from them. They've always been very good in the past, though.

We apologzie for the delay in email replies. We're short a CS rep at the moment and the office has been hit by near-constant cycle of cold bugs and inclement weather this winter, so we're a bit behind. We will get to everybody, though.

[Kamelion]

Michelle Barrett wrote:

Kamelion wrote:

March 20th?? Isn't that more than just a little overdue?

Though most issues arrive more quickly, it can take up to six weeks for issues to reach addresses in Europe.

kamelion wrote:

I emailed customer service as well but have yet to hear back from them. They've always been very good in the past, though.

We apologzie for the delay in email replies. We're short a CS rep at the moment and the office has been hit by near-constant cycle of cold bugs and inclement weather this winter, so we're a bit behind. We will get to everybody, though.

No worries :-) You guys do great work and I'm sure it'll all be sorted sooner or later.