No 353


Customer Service


Is it too soon to be worried that I haven't gotten Dragon 353 yet? I know lots of people have had it for a while, but I can wait a few more days (at least until it hits news stands, which is soon I think).

Thanks.


I haven't received it either, despite that a friend of mine who lives close by have received his copy.


Well, evilash, IIRC, you are from sweden and recieve your copy normally at the same time I do - I´ve got mine for a while, so you should consider it lost.

Stefan


Yeah, I'm from Pittsburgh. If Europe got it a while ago, I'm thinking mine may be lost.


I, too, haven't received Dragon 353. I was going to wait until the end of the month to say something, seeing as it's a short month, but if others still haven't received theirs...

DogBone


I have not received my issue of Dragon 353 yet either. If I receive it soon I'll post here.


RETH-Mog wrote:
Is it too soon to be worried that I haven't gotten Dragon 353 yet? I know lots of people have had it for a while, but I can wait a few more days (at least until it hits news stands, which is soon I think).

A replacement copy will be sent this week. We apologize for the inconvenience.


evilash wrote:
I haven't received it either, despite that a friend of mine who lives close by have received his copy.

I've sent you email about your subscription.


DogBone wrote:
I, too, haven't received Dragon 353. I was going to wait until the end of the month to say something, seeing as it's a short month, but if others still haven't received theirs...

A replacement copy will be sent this week. We apologize for the inconvenience.


Araxiss wrote:
I have not received my issue of Dragon 353 yet either. If I receive it soon I'll post here.

A replacement copy will be sent this week. We apologize for the inconvenience.

Sovereign Court

I got mine 2 weeks after my 2 friends got theirs(we all live within 1/2 mile of each other), sound like something fishy went on with issue 353.


Michelle Barrett wrote:
RETH-Mog wrote:
Is it too soon to be worried that I haven't gotten Dragon 353 yet? I know lots of people have had it for a while, but I can wait a few more days (at least until it hits news stands, which is soon I think).
A replacement copy will be sent this week. We apologize for the inconvenience.

Thanks Michelle.


Michelle Barrett wrote:
Araxiss wrote:
I have not received my issue of Dragon 353 yet either. If I receive it soon I'll post here.
A replacement copy will be sent this week. We apologize for the inconvenience.

Many many thanks!


I, too, have not yet received #353. I've been figuring that it was on its way, but it's been a long, long time now. Could I be sent a replacement?

RPG Superstar 2009 Top 8

Same with me, I haven't gotten issue 353 either.


TracerBullet42 wrote:
I, too, have not yet received #353. I've been figuring that it was on its way, but it's been a long, long time now. Could I be sent a replacement?

I've sent you email about your subscription.


Zynete wrote:
Same with me, I haven't gotten issue 353 either.

A replacement copy will be sent this week. We apologize for the inconvenience.


i was really looking forward to this issue, and i've tried to be patient, but i have not yet received dargon issue #353 so i guess it is time to mention it. could some kind and wise paizo customer service rep check into this for me? thanks much, i appreciate it.


I never got 353 either. I was waiting patiently, but no dice.


A replacement copy will be sent this week. We apologize for the inconvenience.

Thanks Michelle. NEVER let it be known that you guys don't care about your customers. Thanks again for the quick response.

DogBone


Lord Flamewalker wrote:
i was really looking forward to this issue, and i've tried to be patient, but i have not yet received dargon issue #353 so i guess it is time to mention it. could some kind and wise paizo customer service rep check into this for me? thanks much, i appreciate it.

A replacement copy will be sent this week. We apologize for the inconvenience.


farewell2kings wrote:
I never got 353 either. I was waiting patiently, but no dice.

I've sent you email about your subscription.


just want to say publicly that your customer service, like the magazines themselves, are top notch. thanks again.


I have also not yet received 353. Is there a more appropriate way to report this?


Michelle Barrett wrote:
farewell2kings wrote:
I never got 353 either. I was waiting patiently, but no dice.
I've sent you email about your subscription.

Thank you, I got it.


Fred Dilley wrote:
I have also not yet received 353. Is there a more appropriate way to report this?

The best way to report a missing issue is to send an email to customer.service@paizo.com (the way the messageboards work, it's easy to accidently skip a post; email doesn't have this problem). A replacement copy will be sent this week. We apologize for the inconvenience.

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