Missing Dungeon 139 and Dragon 348


Customer Service


Pathfinder Rulebook Subscriber

Both normally would have arrived some time ago.

Thank you.


I barely got #139 day before yesterday and my 348 isn't here yet either, so I say just wait a little longer. The USPS rolls a lot more "1's" than "20's" when determining how long it takes for something to get somewhere.

Paizo Employee Director of Sales

Tharian,

What F2K says is correct (Thanks!), while your issues should have arrived already the fact that we had a postal holiday recently means that we need to give issues an extra week to arrive. Given your address, there is also the possibility that your Dun 139 was incinerated in the postal truck (more information here), and we are still awaiting the list of affected subscribers.

Therefore please wait until the end of next week (which is the longest reasonable time for your Drg 348 to arrive), and if you still haven't seen anything let me know via email and I will replace both issues for you.

Thanks!
cos


Pathfinder Rulebook Subscriber
Cosmo wrote:

Tharian,

What F2K says is correct (Thanks!), while your issues should have arrived already the fact that we had a postal holiday recently means that we need to give issues an extra week to arrive. Given your address, there is also the possibility that your Dun 139 was incinerated in the postal truck (more information here), and we are still awaiting the list of affected subscribers.

Therefore please wait until the end of next week (which is the longest reasonable time for your Drg 348 to arrive), and if you still haven't seen anything let me know via email and I will replace both issues for you.

Thanks!
cos

Thank you for the feedback. I will keep an eye on the mail an extra week. If the issues have not arrived by that time, should I respond to this post or start a new one?

-Thank you-

Liberty's Edge

And both haven't arrived here in Germany neither!
It never took that long and I start getting nervous about them coming at all...
After how many weeks am I allowed to ask paizo for a replacement shipment to Germany?! And is there a chance that those "oversea-issues" were among those incinerated?

EDIT: Great, and I've just realized, that my FLGS has #139 in store! Have I been wrong in subscribing... Sorry, for wining, but I so badly want to have NO HONOR... ;)

Paizo Employee Chief Technical Officer

We're asking our European fulfillment partner for a status update....

-Vic.
.

Liberty's Edge

Vic Wertz wrote:

We're asking our European fulfillment partner for a status update....

-Vic.

Any news by now, because... well, I gues you know... ;)


Up here in Canada I still haven't received my Dungeon 139, but I did received Dragon 348 (the Vecna one)

I usually receive Dungeon before Dragon if I remember well. Any insight into when I should be receiving Dungeon 139.

Thanks

Paizo Employee Chief Technical Officer

Antoine,
You probably should have had 139 sometime last week. Would you like us to reship?

-Vic.
.

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