Has anyone else been having problems buying items off the website?
For the last week, I have been attempting to purchase the Advance Player's Guide. I add to My Cart and go through the 1-2-3 boxes to the red "Place Order" only to get redirected to another "Place Order red button page without the 1-2-3 boxes.
The charge appears on my bank account but has taken about a week to be removed from pending. I'm trying to buy a PDF - I did not think it would take over a WEEK to buy a PDF.
Anyone else? Is there a website issue?
OK! I JUST got the webstore to work.
I have to go to the second 2 with the payment details, clear out my card and address, and re-input both. When I submitted the order in box 3, "Place Order", it went through!
HOWEVER, I now have 5 of the same charges on my account! All for the same price of $15.58!
Now to make sure those other charges drop off! >:( >:(
I have somewhat the same issue, but for a 179$ charge...
No answer from the customer service so far...
Customer Service does not work weekends. I'll ping the Tech. Thanks for bringing this to our attention.
Has anyone else been having problems buying items off the website?
For the last week, I have been attempting to purchase the Advance Player's Guide. I add to My Cart and go through the 1-2-3 boxes to the red "Place Order" only to get redirected to another "Place Order red button page without the 1-2-3 boxes.The charge appears on my bank account but has taken about a week to be removed from pending. I'm trying to buy a PDF - I did not think it would take over a WEEK to buy a PDF.
Anyone else? Is there a website issue?
Please be sure to email customer service with your issue.
Please be sure to email customer service with your issue.Has anyone else been having problems buying items off the website?
For the last week, I have been attempting to purchase the Advance Player's Guide. I add to My Cart and go through the 1-2-3 boxes to the red "Place Order" only to get redirected to another "Place Order red button page without the 1-2-3 boxes.The charge appears on my bank account but has taken about a week to be removed from pending. I'm trying to buy a PDF - I did not think it would take over a WEEK to buy a PDF.
Anyone else? Is there a website issue?
I did. As I said in the second post, I was able to get it working on the fourth attempt. I clear out all my data in the payment options (Box 2), reinput all data, and order processing.
It seems that if the payment box or website has data stored in it, you need to go in, delete everything, and then put in the data again, even if it is the same. Then processed.
But now I have five payments pending on my account. I hope four of them clear soon.