Support Ticket 147949

[Jasonomicon Ex Mortis]

I sent an email in over a month ago and am still waiting for a reply.

Is there somewhere besides [e-mail] to get assistance on an order?

[Logan Harper She/Her]

Jasonomicon Ex Mortis wrote:

I sent an email in over a month ago and am still waiting for a reply.

Is there somewhere besides [e-mail] to get assistance on an order?

Hi!

Our sincerest apologies, but I am not finding a ticket under that number or one from the email associated with your account. Could you please resubmit your request and we will take a look!

[Jasonomicon Ex Mortis]

Logan Harper She/Her wrote:

Jasonomicon Ex Mortis wrote:

I sent an email in over a month ago and am still waiting for a reply.

Is there somewhere besides [e-mail] to get assistance on an order?

Hi!

Our sincerest apologies, but I am not finding a ticket under that number or one from the email associated with your account. Could you please resubmit your request and we will take a look!

Here is what I sent in before, I will resubmit via email again also

"Hi, I am a backer of the Kingmaker kickstarter. I went to Gamefound to update my address and found it was closed and I was unable to change my address. Also while I was there, the website showed I owed 93 cents.

I send an email to gameon to resolve both of these issues and they told me to email you directly as the pledge manager is closed. Can I update my address and pay the balance so I can get my game when it comes out?

Jason Luke"

[Jasonomicon Ex Mortis]

Just to give you more details also,

I sent the same email through the kickstarter project page and received this ticket# also:
148309

And I emailed directly to [e-mail] 2 minutes ago and got this ticket number from the auto response:
150833

[Logan Harper She/Her]

Jasonomicon Ex Mortis wrote:

Logan Harper She/Her wrote:

Jasonomicon Ex Mortis wrote:

I sent an email in over a month ago and am still waiting for a reply.

Is there somewhere besides [e-mail] to get assistance on an order?

Hi!

Our sincerest apologies, but I am not finding a ticket under that number or one from the email associated with your account. Could you please resubmit your request and we will take a look!

Here is what I sent in before, I will resubmit via email again also

"Hi, I am a backer of the Kingmaker kickstarter. I went to Gamefound to update my address and found it was closed and I was unable to change my address. Also while I was there, the website showed I owed 93 cents.

I send an email to gameon to resolve both of these issues and they told me to email you directly as the pledge manager is closed. Can I update my address and pay the balance so I can get my game when it comes out?

Jason Luke"

Thank you!! We will be responding shortly.