| Collex |
Hi Paizo team!
My latest Pathfinder Adventure Past subscription was shipped on November 5th according to the email I received, with a transit time of 7 to 11 business day. It's now been about 15 business days and I still haven't received anything. Should I be concerned? Or are things just slow right now?
Thank you!
Alexandre
| Logan Harper She/Her Customer Service Representative |
Hi Paizo team!
My latest Pathfinder Adventure Past subscription was shipped on November 5th according to the email I received, with a transit time of 7 to 11 business day. It's now been about 15 business days and I still haven't received anything. Should I be concerned? Or are things just slow right now?
Thank you!
Alexandre
Hi,
There has been some shipping delays due to the global issues as well as the holidays. We suggest giving it until the end of the week to see if the order shows up. If it hasn't by then, please let us know and we can look into setting up a replacement to be shipped out to you :)
| Collex |
Collex wrote:Hi Paizo team!
My latest Pathfinder Adventure Past subscription was shipped on November 5th according to the email I received, with a transit time of 7 to 11 business day. It's now been about 15 business days and I still haven't received anything. Should I be concerned? Or are things just slow right now?
Thank you!
Alexandre
Hi,
There has been some shipping delays due to the global issues as well as the holidays. We suggest giving it until the end of the week to see if the order shows up. If it hasn't by then, please let us know and we can look into setting up a replacement to be shipped out to you :)
Hi!
The package indeed came in today. It even add an extra Pathfinder Adventure card game card in it. I'm not sure if that was intended, but thank you!