Order 36672769


Customer Service


Hi, I received my order in the mail, but it was incomplete. It included Guns & Gears, but was missing Night of the Gray Death. Looking at the order page, they were supposedly shipped together, but I only see the one book in the package. What is the appropriate path to resolution? Thank you!

Michael

Customer Service Representative

michaelansel wrote:

Hi, I received my order in the mail, but it was incomplete. It included Guns & Gears, but was missing Night of the Gray Death. Looking at the order page, they were supposedly shipped together, but I only see the one book in the package. What is the appropriate path to resolution? Thank you!

Michael

Hi,

Oh no! I'm so sorry your package was missing your adventure! I went ahead and set up a replacement order to be shipped out to you as soon as possible. The new order is #36706709 and you should be receiving an email confirmation here shortly as well :)

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