michaelansel's page

Hi, I received my order in the mail, but it was incomplete. It included Guns & Gears, but was missing Night of the Gray Death. Looking at the order page, they were supposedly shipped together, but I only see the one book in the package. What is the appropriate path to resolution? Thank you!

Michael

I think I'm all taken care of. Thank you for your help!

Thanks! I went ahead and fixed my payment methods and restarted the Rulebooks subscription (Order 21161427). Please combine it with my pending Adventures subscription (Order 36294002).

(posting an email originally sent on November 30, 2020 titled "Combine pending orders"; I'll reply to that email with a link to this post for deduplication)

Hi! I would like to place a few orders through different means and I would like to make sure I get them all combined the right way for more efficient shipping.

Order 1: Pathfinder Adventure subscription (Troubles in Otari). My payment method is currently expired, and I am waiting to update that until I determine the appropriate next steps for the other orders.

Order 2: I would like to restart my Pathfinder Rulebook subscription with the Advanced Player's Guide.

Order 3: I would like to redeem a hardcover Rulebook from the PF2e Humble Bundle. I've already entered the code successfully, but didn't complete the order yet.

Please let me know the next steps. Thank you!