Order 36668495


Customer Service


Hi

As per my email, could I have an update on this order please?

My bank account was charged on Saturday (UK time) but it remains pending.

In addition, as per previous emails, due to the ongoing delays and the appalling bullying tolerated by Paizo mods on these forums, please cancel all my subscriptions with immediate effect.

Just to be clear, I do not want any subscription items for November so please cancel order creation for that please.

Thanks

Jeff

Sovereign Court Director of Community

Confirmed you have two tickets in the CS queue - one for an Oct status update and one for cancelling Nov subs. Please look for the answer to your issue via email when your ticket is processed.


Tonya Woldridge wrote:
Confirmed you have two tickets in the CS queue - one for an Oct status update and one for cancelling Nov subs. Please look for the answer to your issue via email when your ticket is processed.

Thanks. I've had confirmation my subs are cancelled but all I've had on this October order is another spawning email (same as I had on 23 September). Could I please have an update on when this will ship as frankly I don't want engage with these boards anymore thanks to Paizo's strange tolerance for the bullying of its customers.

I should add that at this point I'm happy for this order to just be cancelled as long as you can assure me that the charges on my bank account will be reversed.

Sovereign Court Director of Community

CS is looking into what is going on with the Oct subscription order and will send you a reply via email.


Tonya Woldridge wrote:
CS is looking into what is going on with the Oct subscription order and will send you a reply via email.

Please cancel this order asap. Your disgusting approach to the bullying I have experienced which is to delete all posts (including mine where I challenge it) is frankly appalling. I won't be dealing with Paizo again and am deleting the card details from my account.


Don't really want to be here posting again but as per my emails can the charges pending on my bank account associated with this order be removed asap. I currently have a substantial amount of money tied up because of those charges and I'd like it back please.

Thanks

Sovereign Court Director of Community

I am actively working on your ticket now and just sent you an update. As we have a ticket open, there is no need for you to continue posting. We can handle it all through our ticketing process.

Customer Service Representative

Medriev wrote:

Don't really want to be here posting again but as per my emails can the charges pending on my bank account associated with this order be removed asap. I currently have a substantial amount of money tied up because of those charges and I'd like it back please.

Thanks

Hi,

I just wanted to confirm that your order has been cancelled and I have gone ahead and reversed the authorizations on our end for you. Please allow some time for that to be reflected in your account.

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