Order #36655859 Tracking shows no updates in 6 days


Customer Service


Pathfinder Maps, Pathfinder Accessories, Starfinder Society Subscriber; Pathfinder Roleplaying Game Superscriber

Hello support,

I know you guys are super busy so I hope this is short and sweet!

Order #36655859 confirmed via email October 6th, it was supposed to ship by October 8th, tracking link shows no information or updates as of yet.

No packages have been delivered to home as of yet either! Please let me know if I can help.

Edit:
https://paizo.com/threads/rzs43h9j&page=last?October-2021-New-Releases- and-Subscription

If I'm apart of the boxes still at the warehouse and it's not lost in transit, that's fine!

Customer Service Representative

jstinoah wrote:

Hello support,

I know you guys are super busy so I hope this is short and sweet!

Order #36655859 confirmed via email October 6th, it was supposed to ship by October 8th, tracking link shows no information or updates as of yet.

No packages have been delivered to home as of yet either! Please let me know if I can help.

Edit:
https://paizo.com/threads/rzs43h9j&page=last?October-2021-New-Releases- and-Subscription

If I'm apart of the boxes still at the warehouse and it's not lost in transit, that's fine!

Hi,

I checked on your order and this is, unfortunately, an ongoing issue we’ve had with UPS Mail Innovations where tracking information won’t update. I can assure you that your order did ship from our warehouse on 10/6 and the latest expected delivery date in the given timeframe of 4-8 business days would be 10/19. For the most part, despite the missing tracking information, orders have still been delivered in a timely manner, so let me know if it doesn't arrive! If it doesn’t show up, let me know and I can gladly look into getting a replacement order set up :)

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