I was charged for Order 36654410 yesterday morning and the funds were removed from my account, but have not received any sort of shipment notification yet. Is there a problem with this order?
What is very concerning about this is that the money has been charged on my card and is gone as of yesterday with two separate charges at almost the same time; one for a very large amount and another for 91 cents and I know that neither of those are the authorization because that happened a week prior with no money being charged, separated, or blocked off in my account.
I sent an email on this yesterday after it became apparent that my order was not getting fulfilled that day. But, this is all very weird and concerning for me as this has never happened before with any of my previous orders with Paizo and because it was for a very large amount of money that is now missing.
I was charged for Order 36654410 yesterday morning and the funds were removed from my account, but have not received any sort of shipment notification yet. Is there a problem with this order?
What is very concerning about this is that the money has been charged on my card and is gone as of yesterday with two separate charges at almost the same time; one for a very large amount and another for 91 cents and I know that neither of those are the authorization because that happened a week prior with no money being charged, separated, or blocked off in my account.
I sent an email on this yesterday after it became apparent that my order was not getting fulfilled that day. But, this is all very weird and concerning for me as this has never happened before with any of my previous orders with Paizo and because it was for a very large amount of money that is now missing.
Hi,
I took a look at the order and everything looks good to go. I gave it a good nudge towards the door and it should be entering the shipping process here soon but I will be keeping an eye on it. Please let me know if I can assist you further.
Thanks!