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I’m checking on this order. I had replied with a request to please use the credit I redeemed and send my package.
Thank you!
Shannon
Order #35872510
Thu, Sep 2, 2021, 04:50 pm
Good evening,
The above order shows it needs a valid payment option. The card Information on file is correct, active and has adequate funds available. I also don’t understand the point of sending emails requesting updates to complete orders but then when we go to update them it doesn’t let us.
Please advise if you need any additional information from me.
Thank you!
I’m checking on this order. I had replied with a request to please use the credit I redeemed and send my package.
Thank you!
ShannonOrder #35872510
Thu, Sep 2, 2021, 04:50 pm
Good evening,
The above order shows it needs a valid payment option. The card Information on file is correct, active and has adequate funds available. I also don’t understand the point of sending emails requesting updates to complete orders but then when we go to update them it doesn’t let us.
Please advise if you need any additional information from me.
Thank you!
Hi,
Our sincerest apologies for the delay in response. I took a look at your order and everything looked ready to go. So, I went ahead and gave it a good nudge towards the door. I'm going to keep an eye on it and make sure it gets out to you as soon as possible. Please let me know if I can assist you further :)