I still have yet to receive this order, and yet to have any feedback at all regarding it. Neither this post or the email I sent off have had a response. It has now been a month since it was shipped, and I actually received the order shipped after this one already.
Hi,
Our apologies for the late response, we are unfortunately a bit short staffed at the moment, but I took a look at the order and it does look like it should've been delivered well before you reached out. We have, unfortunately, been having this issue with UPS MI where tracking does not update.
So, I went ahead and set up a replacement order to be sent out to you as soon as possible. The new order is #36668844 and you should be receiving an email confirmation here shortly as well. Please let me know if any of the information looks incorrect and I will gladly take another look.