Order 36608525 - Secret of Magic


Customer Service

Horizon Hunters

Hello my friends from Paizo, how are you? hope so

My Order 36608525 is still pending, is there an error or something I need to do?

Sorry for the email but I'm very excited about this book (Secrets of Magic)

Thanks for your attention, keep yourself well and vaccinated.


Pathfinder PF Special Edition Subscriber

Mine is still pending too, I think they’re just working through a large workload.


Pathfinder Starfinder Society Subscriber

The shipping period has barely started. Most of us haven't had our orders shipped yet. The estimated end of that period is September 1st, according to the August shipping thread.

Customer Service Lead

Hello,

I looked at both of your orders and everything looks good on them.

Like David mentioned, we have a shipping window for subscriptions to get all the orders out the door. This window is usually about 2 weeks. An order can ship any time in that window. I don't see any issues with your orders so as soon as their turn comes up in the queue they should be on their way!

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