Problems Changing My Payment Method


Customer Service


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

I am trying to change my payment method for all the subscriptions on my account, but I cannot even delete the card I need to remove as my payment method, much less get the account to accept the card I want to make my payment with as a primary card. Please help; I cannot let the monthly payment for subscriptions go through with the current card.

Customer Service Representative

Ashanderai wrote:
I am trying to change my payment method for all the subscriptions on my account, but I cannot even delete the card I need to remove as my payment method, much less get the account to accept the card I want to make my payment with as a primary card. Please help; I cannot let the monthly payment for subscriptions go through with the current card.

Hi!

We will be happy to assist with this! Could you please send over an email to customer.service@paizo.com letting us know which card you would like to not see on the account anymore and which you would like to add as the default for future subscription orders? We just need the last 4 digits to identify the payment methods :)


Pathfinder Maps, Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
Logan Harper She/Her wrote:
Ashanderai wrote:
I am trying to change my payment method for all the subscriptions on my account, but I cannot even delete the card I need to remove as my payment method, much less get the account to accept the card I want to make my payment with as a primary card. Please help; I cannot let the monthly payment for subscriptions go through with the current card.

Hi!

We will be happy to assist with this! Could you please send over an email to customer.service@paizo.com letting us know which card you would like to not see on the account anymore and which you would like to add as the default for future subscription orders? We just need the last 4 digits to identify the payment methods :)

Email sent! Thank you.

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