Order 36606164

[BobROE]

The authorization e-mail I received for this order listed the shipping cost as $5.65.

However when it actually shipped you charged me $12.20.

Since the price change wasn't indicated to me until the product shipped there's no way I could approve or disapprove of the price, which seems rather dishonest of you. And since the e-mail indicating the product has shipped doesn't include the price there was no way I could have known you had over charged me except I saw people complaining about it in this forum.

I'd like this corrected please.

[Diego Valdez]

Hello BobROE,

Thank you for letting us know. We are working through some shipping issues right now. At this point I am not sure either number was correct. I have set the shipping price to the originally quoted amount and issued a refund for the difference to your original payment method. You should be able to see it as soon as your bank processes it.