Can't remove expired payment method


Customer Service

Grand Lodge

Pathfinder Adventure Path Subscriber

I put my new card details in a couple of months ago and I still can't find a way of deleting the expired one. I wouldn't worry but the system keeps defaulting to the old card for payment. What am I missing please?

Customer Service Lead

1 person marked this as a favorite.

Hello Darrell,

I have updated the payment method attached to your subscriptions to use the new one you added to your account (you had added the new card to your account but hadn't attached it to your subs on the My Subscriptions page, so they were still trying to use the old one). I also removed the expired cards from your account, so you shouldn't be able to see them anymore.

Grand Lodge

Pathfinder Adventure Path Subscriber

Thank you.

Community / Forums / Archive / Paizo / Customer Service / Can't remove expired payment method All Messageboards
Recent threads in Customer Service