Order #36423508


Customer Service


I hope you are all staying safe amidst the heat wave.

My latest subscription order shipped on the 22nd of June but as of today there is no tracking information on it. Do you know what's going on with this? Should I wait a few more weeks to see if it arrives?

Customer Service Representative

melkor04 wrote:


I hope you are all staying safe amidst the heat wave.

My latest subscription order shipped on the 22nd of June but as of today there is no tracking information on it. Do you know what's going on with this? Should I wait a few more weeks to see if it arrives?

Hi!

It seems like maybe the package didn't get scanned after it left our warehouse, causing the tracking not to update. It looks like it was estimated to ship between 3-8 business days, which puts it being delivered by tomorrow 7/2 at the latest. Please let us know if it doesn't show up after then and we will gladly look into it further :)


The mail has come and gone today and it has not arrived nor has the tracking updated.


Lo and behold it has arrived!

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