Order 35576796


Customer Service

Paizo Employee Designer

Hi! I know you are going crazy with the shipping delays, I just want to verify that when the two items on this order that we side carted ship, that it will use the remaining $25.71 from my voucher codes towards the purchase.

Thank you.

Paizo Employee Customer Service Representative

Hi!

I currently have the sidecarted items set to use that $25.71 credit, but juuuust to be on the safe side, I've made a note to check in on that order when the products are released/sent out so that I can ensure it actually does use it!

Paizo Employee Designer

Raychael wrote:

Hi!

I currently have the sidecarted items set to use that $25.71 credit, but juuuust to be on the safe side, I've made a note to check in on that order when the products are released/sent out so that I can ensure it actually does use it!

Thank you!!!

Paizo Employee Designer

Is it possible to have the items that are sidecarted moved to just a ship as soon as possible, since my AP sub won't generate this month now?

Paizo Employee Customer Service Representative

Northern Dreamer wrote:
Is it possible to have the items that are sidecarted moved to just a ship as soon as possible, since my AP sub won't generate this month now?

Of course! I've moved them to their own order and you should receive the confirmation email shortly, so please let me know if there are any problems on it. Apologies for the delays!

Paizo Employee Designer

Hi! I just wanted to follow up on this order, since it hasn't shipped yet, but orders placed afterwards had. :-/

Paizo Employee Customer Service Representative

Hi, apologies about that! Looks like Bones Vonsalay is on backorder (we should definitely be able to get more, just needs to be ordered), so I moved that miniature over to your sidecart so we could get the rest of it shipped. I've also expedited the order to our warehouse team so it should be shipped within the next day or so!

Apologies again for the delay!

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