Hello,
my payment method for this order was declined. My sincerest apologies. I have added a new payment method. I haven't been able to delete the old one, though. I think it might be because the system tried to use it for the order. In any case, I wanted to let CS know. Thank you very much.
Hello,
my payment method for this order was declined. My sincerest apologies. I have added a new payment method. I haven't been able to delete the old one, though. I think it might be because the system tried to use it for the order. In any case, I wanted to let CS know. Thank you very much.
Hello again!
I think that I have fixed the problem. The new method should work now. *fingers crossed* I hope to hear good news soon, or to hear from you if I am wrong about it working. Either way, I hope the team has a wonderful day. Thank you.
Customer Service Representative
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Hi Evan,
It looks like you were able to get your new card added with no problem and we should be getting that shipped out shortly! I also updated it as your default payment method for subscriptions, as well, is that all right? Or would you prefer the old payment method still set as the default?
Hi Evan,
It looks like you were able to get your new card added with no problem and we should be getting that shipped out shortly! I also updated it as your default payment method for subscriptions, as well, is that all right? Or would you prefer the old payment method still set as the default?
I'd like the new one to be the default. Thank you so much for doing that!