Hello,
It appears that my advantage discount is not applying to order 36420345. This also occurred with my last order so I’m not sure how to correct it going forward.
Thank you!
Customer Service Representative
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Hi,
Thanks for letting us know! I've updated your order and resent the confirmation email that should reflect the prices with your discount, so please let me know if you notice any further errors.
As far as your discount not applying twice in a row, I'm going to look into that and make sure there isn't something weird happening on our end. In any case, I've made a note to ensure that I check your subscription orders going forward to hopefully catch it quickly!
Thank you! I got the update and everything looks good on this order now.