shoplifter's page

Thank you! I got the update and everything looks good on this order now.

Hello,

It appears that my advantage discount is not applying to order 36420345. This also occurred with my last order so I’m not sure how to correct it going forward.

Thank you!

I had this issue as well, and it looks like my subscription is out for delivery today. UPSMI definitely never updated, but the Postal Service has it and it delivering.

Logan Harper She/Her wrote:

Rakshara of the Flame wrote:

I was allowed to buy the digital LOAG early, not realizing it was so. Now that it's been released, the release version has not been added/updated in My Downloads.

Hi!

You should now see the Ancestry Guide in your digital content but please let me know if you have any issues opening it :)

I went and looked just now - the LOAG I see is still the one from November that I already downloaded. I hit the "Refresh Downloads" button, and nothing changed.

Is that expected?

That's actually the most recent version of the PDF and probably what went to print.

Thank you!

Hello -

I cannot see my Advantage discount applied to Order 36328353. Can you please investigate and let me know what I need to do?

Thanks!

Thank you!

Hello,

It appears that my copy of Troubles in Otari from Order 36291376 has been lost by USPS. Its now around a month overdue and it is untrackable.

What can I do to have a replacement shipped?

Thank you!

Thank you! I really appreciate it.

Hello -

It appears that I haven't been granted access to PFS scenarios from 1-12 on via Paizo Advantage. I made some changes to my subscription around that time so I'm wondering if something didn't get updated correctly.

May I please have them added to my account?

Thank you!

It looks like my order will be shipped in three separate packages - should I expect to see these combined when they're finally picked? I can't imagine a reason to ship them separately, especially with the added shipping costs.

Thanks!

shoplifter, there was some other odd stuff with your subs where items were being prevented from shipping and I'm not sure why. I've put the two items together on order and waived the shipping.

Weird, I'm sure they'll show up eventually. Thanks again.

Just got the email, thanks so much!

Looks like I'm in the same boat with others here in that no PFS or SFS scenarios were generated for my account.

Noticed it was added back in to my sidecard, so I went ahead and clicked 'ship as soon as available' and processed it. However it arrives is fine at this point.

Thanks!

Hello shoplifter,

Just to confirm, would you like the Lost Omens World Guide to ship out as soon as it's ready, or wait for the Pathfinder Critical Hit Deck to come back in stock before it ships out?

As soon as possible is fine, as the new AP should go with it, I believe. Thank you!

Hello -

When creating a new accessory subscription today, I noticed the Lost Omens World Guide was in my cart. Not sure of what to do, I clicked 'save for later' and now I cannot see it in my upcoming shipments. I'm sure this is something stupid that I have done, but could you please re-add the World Guide to my upcoming shipment from my subscription?

Thanks!

Thanks!

Hello -

I just started my subscription service to start with the 2e release and it appears that a few of the subscriptions didn't keep the settings I intended, changing to some 1e products.

Could you please update the subscriptions to begin with:

Pathfinder Adventure Path Subscription
#145 Hellknight Hill

Pathfinder Rulebook Subscription
PF2E Core Rulebook, skipping Planar Adventures

Sounds like this has been a common problem which I'm sure you're all tired of dealing with, but I appreciate it! Thank you!