Any status on a case of miniatures sitting on my sidecart

[FullMetalPope]

Hello CS.

I ordered a booster case of Pathfinder Battles: Reign of Winter miniatures on January 1, 2021 a long with a booster case of Lost Coast miniatures. I received the Lost Coast booster case but the Reign of Winter booster case was added to my sidecart and has been sitting there for three months now.

Can this case be shipped or is there an ETA for when this booster case will be shipped? I would like to get this last case of PF Battles mini's that I need. :)

Thanks for any kind of update you can give.

David

[Raychael Allor]

Hi David!

I've replied to you via email. :)

[FullMetalPope]

Thank you Raychael

Can you remove the Reign Of Winter case from my side cart then?

David

[Raychael Allor]

Hi David,

Of course! I've removed the case from your sidecart and you should be all set. Please let me know if there's anything else I can do for you!

[FullMetalPope]

Raychael wrote:

Hi David,

Of course! I've removed the case from your sidecart and you should be all set. Please let me know if there's anything else I can do for you!

Hello again Raychael.

I made another order of all of the single minis you have in stock for the Reign of Winter series and did not see the credit you mentioned on the checkout screen and placed the order. Can you do a partial refund for the credit by chance?

Thanks

David

[Raychael Allor]

Hi David!

Apologies about that, that was on me! I've applied the store credit and you should see a refund for that amount on the payment method used as soon as your bank processes it.

It looks like we managed to get order shipped out today, as well, so let me know if there are any problems with it when it arrives!