New subscription, no pdf


Customer Service

Grand Lodge

Pathfinder Adventure Path Subscriber

Hi, I added the Lost Omens line to my subscription a couple of weeks ago. The hard copy of Ancestry Guide is listed in my sidecart, awaiting shipping with my next AP volume; could this be the reason that the pdf has not been added to my account yet, or is it something else?

Customer Service Representative

Darrell Impey UK wrote:
Hi, I added the Lost Omens line to my subscription a couple of weeks ago. The hard copy of Ancestry Guide is listed in my sidecart, awaiting shipping with my next AP volume; could this be the reason that the pdf has not been added to my account yet, or is it something else?

Hi!

You are correct, the PDF will become available for you on your account once the physical book has shipped from our warehouse. Please let me know if I can assist you further :)

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