For 2 days I've been trying to buy a digital product and step 3 always does the same.
I press the red Place Your Order symbol and the page reloads showing me exactly the same screen albeit without the 3 steps above and below.
I've used Chrome, Edge and Firefox. I also disabled all the extensions and still the same result.
Please tell me what is wrong.
For 2 days I've been trying to buy a digital product and step 3 always does the same.
I press the red Place Your Order symbol and the page reloads showing me exactly the same screen albeit without the 3 steps above and below.
I've used Chrome, Edge and Firefox. I also disabled all the extensions and still the same result.
Please tell me what is wrong.
Hi!
I took a look at the order and it looks like the payment method was recently updated so I gave the order a little nudge and it was able to authorize the payment and finish submitting. You should be receiving an email confirmation for the order here shortly as well :)
Hi!
I have the same problems when I try to buy a digital product today.
Could you please check if you can correct it?Thank you.
Hi!
Of course! I took a look and it looks like it wasn't fully submitted so I went ahead and pushed it through for you and you should be receiving an email confirmation as well :)