FullMetalPope |
Hello
Please stop pending charging me for the Premium Set - Mengkare, Great Wyrm mini. I got it a month ago and you keep trying to charge me $89.99 for it. I have had pending charged between three to five times now for this and the order is still showing as pending even though the dragon mini was moved to another order and already sent, so the order 36318642 should show closed.
I have also been waiting for an email back from Keith since Feb 3 so if someone can reply to that email from dritzden@gmail.com I would appreciate it.
Thank You
Logan Harper She/Her Customer Service Representative |
HelloPlease stop pending charging me for the Premium Set - Mengkare, Great Wyrm mini. I got it a month ago and you keep trying to charge me $89.99 for it. I have had pending charged between three to five times now for this and the order is still showing as pending even though the dragon mini was moved to another order and already sent, so the order 36318642 should show closed.
I have also been waiting for an email back from Keith since Feb 3 so if someone can reply to that email from dritzden@gmail.com I would appreciate it.
Thank You
Hi!
I have updated the order and reversed all authorizations, please allow some time for this to be reflected in your account. It looks like all outstanding emails have been responded to but if you have further questions please let us know in an email to customer.service@paizo.com :)FullMetalPope |
FullMetalPope wrote:
HelloPlease stop pending charging me for the Premium Set - Mengkare, Great Wyrm mini. I got it a month ago and you keep trying to charge me $89.99 for it. I have had pending charged between three to five times now for this and the order is still showing as pending even though the dragon mini was moved to another order and already sent, so the order 36318642 should show closed.
I have also been waiting for an email back from Keith since Feb 3 so if someone can reply to that email from dritzden@gmail.com I would appreciate it.
Thank You
Hi!
I have updated the order and reversed all authorizations, please allow some time for this to be reflected in your account. It looks like all outstanding emails have been responded to but if you have further questions please let us know in an email to customer.service@paizo.com :)
Thanks for cancelling that.
I did have questions in the February 3rd email that were never replied back to like I mentioned in my original post.
Just don't worry about it, I guess a reply was not important.
Just keep charging me for the 15 subscriptions I have I guess.