Hi Paizo CS,
Thank you and your team for all that you do for us Paizo fans. I really appreciate you.
I'm having trouble receiving more orders consistently.
Here are my troubles below:
Missing Paizo Orders #36262769, 26478678, 36292884
Troubles in Otari: Missing, tracking says "Delivered, Front Door/Porch 10 December 2020" but did not receive
USPS Service Request Number: 22653977
I submitted an email regarding this to Paizo on 19 January 2021, it's pending.
Pathfinder Flip-Mat: City Sites Multi-Pack: Missing, tracking says delivered by 30 January 2021, limbo -not delivered
UPS - Mail Innovations website says to reach back to Paizo "contact the sender of the package to initiate a trace process with UPS. The sender will then follow up with you on the progress of your shipment."
Rusty Dragon Inn Flip-Mat and Sihedron Medallion: tracking says delivered at/in mailbox on Friday 5 February 2021, not there
USPS Service Request Number: 22654514
Unfortunately, there two other house numbers in our neighborhood that are the same as our townhome so it's not uncommon for delivery personnel to send our mail to those homes. We have mostly fixed that by including "Townhome NOT House" on our mail address... and our neighbors have been kind to drop off mis-delivered mail or text us to come pick up something.
In these order cases, our neighbors have not received our mail.
On top of that I'm currently teleworking and am home all day and my office is adjacent to our front door and I can see our mailbox in our parking lot... so I am mostly assured to see the deliveries (plus we have a Ring on our front door).
I know this is probably way more information than you need but I'm trying to be patient and this is a little exasperating trying to figure out why some of my orders make it to me in good order, others say they are delivered but are not there and some just disappear in the mail process ¯\_(ツ)_/¯.
Can you advise/help please?
Thank you,
Lee
Hi Paizo CS,
Thank you and your team for all that you do for us Paizo fans. I really appreciate you.
I'm having trouble receiving more orders consistently.
Here are my troubles below:
Missing Paizo Orders #36262769, 26478678, 36292884
Troubles in Otari: Missing, tracking says "Delivered, Front Door/Porch 10 December 2020" but did not receive
USPS Service Request Number: 22653977
I submitted an email regarding this to Paizo on 19 January 2021, it's pending.Pathfinder Flip-Mat: City Sites Multi-Pack: Missing, tracking says delivered by 30 January 2021, limbo -not delivered
UPS - Mail Innovations website says to reach back to Paizo "contact the sender of the package to initiate a trace process with UPS. The sender will then follow up with you on the progress of your shipment."Rusty Dragon Inn Flip-Mat and Sihedron Medallion: tracking says delivered at/in mailbox on Friday 5 February 2021, not there
USPS Service Request Number: 22654514Unfortunately, there two other house numbers in our neighborhood that are the same as our townhome so it's not uncommon for delivery personnel to send our mail to those homes. We have mostly fixed that by including "Townhome NOT House" on our mail address... and our neighbors have been kind to drop off mis-delivered mail or text us to come pick up something.
In these order cases, our neighbors have not received our mail.
On top of that I'm currently teleworking and am home all day and my office is adjacent to our front door and I can see our mailbox in our parking lot... so I am mostly assured to see the deliveries (plus we have a Ring on our front door).
I know this is probably way more information than you need but I'm trying to be patient and this is a little exasperating trying to figure out why some of my orders make it to me in good order, others say they are delivered but are not there and some just disappear in the mail process ¯\_(ツ)_/¯.
Can you advise/help please?
Thank you,
Lee
Hi!
Oh no! I am so sorry! I went ahead and set up replacements to be shipped out with your next subscription order. If you need these sooner please let me know and I will gladly get that set up for you. Please let me know if I can assist you further :)