Order # 36315118 Partially Incomplete


Customer Service


I've emailed a couple of times, but I figured I'd post here just for the sake of completeness.

I ordered some stuff on New Years Eve. The books I ordered arrived on the 13th of January; however, I did not receive some of the things I ordered. To make it more confusing, I got a few things I didn't order.

I know things are crazy and I'm not in a huge rush!

Customer Service Representative

Inchoroi wrote:

I've emailed a couple of times, but I figured I'd post here just for the sake of completeness.

I ordered some stuff on New Years Eve. The books I ordered arrived on the 13th of January; however, I did not receive some of the things I ordered. To make it more confusing, I got a few things I didn't order.

I know things are crazy and I'm not in a huge rush!

Hi!

I am so sorry for the order mix up! I have set up a replacement order to ship out to you as soon as possible. The new order is # 36343631 and you should be receiving an email confirmation here shortly as well. Please let me know if I can assist you further :)


Logan Harper She/Her wrote:
Inchoroi wrote:

I've emailed a couple of times, but I figured I'd post here just for the sake of completeness.

I ordered some stuff on New Years Eve. The books I ordered arrived on the 13th of January; however, I did not receive some of the things I ordered. To make it more confusing, I got a few things I didn't order.

I know things are crazy and I'm not in a huge rush!

Hi!

I am so sorry for the order mix up! I have set up a replacement order to ship out to you as soon as possible. The new order is # 36343631 and you should be receiving an email confirmation here shortly as well. Please let me know if I can assist you further :)

Oh, it happens! However, I did get some items that I didn't order. Where should I send those back to?

Customer Service Representative

Inchoroi wrote:
Logan Harper She/Her wrote:
Inchoroi wrote:

I've emailed a couple of times, but I figured I'd post here just for the sake of completeness.

I ordered some stuff on New Years Eve. The books I ordered arrived on the 13th of January; however, I did not receive some of the things I ordered. To make it more confusing, I got a few things I didn't order.

I know things are crazy and I'm not in a huge rush!

Hi!

I am so sorry for the order mix up! I have set up a replacement order to ship out to you as soon as possible. The new order is # 36343631 and you should be receiving an email confirmation here shortly as well. Please let me know if I can assist you further :)
Oh, it happens! However, I did get some items that I didn't order. Where should I send those back to?

No need to worry about sending them back ;)


Oh, alright! Thank you.

I needed a gift for Curse of the Crimson Throne anyway.

Community / Forums / Archive / Paizo / Customer Service / Order # 36315118 Partially Incomplete All Messageboards
Recent threads in Customer Service