Order 33565419 missing.


Customer Service

Silver Crusade

Hey, it's been 23 days since I placed my order. Acording to the tracking information, it's been sitting in Georgia for the last 2 weeks. Williams be recieving the package, or is it lost?

Customer Service Representative

Val'bryn2 wrote:
Hey, it's been 23 days since I placed my order. Acording to the tracking information, it's been sitting in Georgia for the last 2 weeks. Williams be recieving the package, or is it lost?

Hi Val'bryn2!

I am so sorry to hear that your package never arrived. Based on the date, I think the order may have been, unfortunately, lost in the post during the holidays. I have set up a replacement order to be shipped out to you after our warehouse finishes their inventory. New order #36319816. You should also be receiving an email confirmation here shortly. Please let me know if I can assist you further :)

Silver Crusade

Recieved the confirmation. Thanks for looking into it. Hopefully I can get it soon.

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