(posting an email originally sent on November 30, 2020 titled "Combine pending orders"; I'll reply to that email with a link to this post for deduplication)
Hi! I would like to place a few orders through different means and I would like to make sure I get them all combined the right way for more efficient shipping.
Order 1: Pathfinder Adventure subscription (Troubles in Otari). My payment method is currently expired, and I am waiting to update that until I determine the appropriate next steps for the other orders.
Order 2: I would like to restart my Pathfinder Rulebook subscription with the Advanced Player's Guide.
Order 3: I would like to redeem a hardcover Rulebook from the PF2e Humble Bundle. I've already entered the code successfully, but didn't complete the order yet.
Please let me know the next steps. Thank you!
Hi!
Once you have restarted your Rulebook subscription, we can move the Troubles in Otari to your sidecart to be shipped with your Rulebook subscription order. Unfortunately, we are unable to add the Humble Bundle CRB to the sidecart, so that purchase would need to be made separately. Please let me know if I can assist you further :)
Thanks! I went ahead and fixed my payment methods and restarted the Rulebooks subscription (Order 21161427). Please combine it with my pending Adventures subscription (Order 36294002).
I have combined the two orders into order #21161427 for you and you should be receiving an email confirmation here shortly as well. These items will be ready to ship out to you after our warehouse has finished their inventory and is shipping again (estimated around Jan. 11th). Please let me know if there is anything more I can do to assist you :)