Order 29847229 Incorrect Item


Customer Service

Vigilant Seal

Pathfinder Rulebook, Starfinder Roleplaying Game Subscriber

I emailed not realizing there was still a 3,000 message backlog. I received the first box of my order today. Instead of item PZO2208 Second Edition Pathfinder Advanced GM Screen, I received the regular GM Screen, item PZO2201.

Can you get the correct item shipped? And what do I do with the incorrect item?

Thanks!

Aaron

Customer Service Representative

MooreAK wrote:

I emailed not realizing there was still a 3,000 message backlog. I received the first box of my order today. Instead of item PZO2208 Second Edition Pathfinder Advanced GM Screen, I received the regular GM Screen, item PZO2201.

Can you get the correct item shipped? And what do I do with the incorrect item?

Thanks!

Aaron

Hi MooreAK!

I am so sorry to hear that you received the wrong item! I have set up a replacement to be shipped out to you with your next subscription order. No need to worry about returning the incorrect item. Please let me know if I can assist you further :)

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