I placed order 30035277 back on 10/25. It's still listed as pending. I've emailed customer service three times in the last three weeks for an update or refund and have not received a response.
I placed order 30035277 back on 10/25. It's still listed as pending. I've emailed customer service three times in the last three weeks for an update or refund and have not received a response.
Hi LoneStrider,
I am so sorry for the delay! We are working through quite a hefty backlog of emails. I took a look at the order and unfortunately it looks like the order couldn't ship because the item is out of stock. Would you like me to cancel this order for you?
I placed order 30035277 back on 10/25. It's still listed as pending. I've emailed customer service three times in the last three weeks for an update or refund and have not received a response.Hi LoneStrider,
I am so sorry for the delay! We are working through quite a hefty backlog of emails. I took a look at the order and unfortunately it looks like the order couldn't ship because the item is out of stock. Would you like me to cancel this order for you?
Yes that would be great, thank you. Store credit is fine.
Yes that would be great, thank you. Store credit is fine.I placed order 30035277 back on 10/25. It's still listed as pending. I've emailed customer service three times in the last three weeks for an update or refund and have not received a response.Hi LoneStrider,
I am so sorry for the delay! We are working through quite a hefty backlog of emails. I took a look at the order and unfortunately it looks like the order couldn't ship because the item is out of stock. Would you like me to cancel this order for you?
I have cancelled the order for you and you should be receiving an email confirmation as well. Because we do not charge for orders until they ship, you have not been charged for this order. If your bank is still showing a hold on the funds, you should see it drop off soon now that I have cancelled the order. Please let me know if I can assist you further :)