novelcat11 |
Hello,
I have reached out by email and phone several times now with no response. My order has been in pending status since November when I changed my payment method. The payment is authorized, but the expiration date keeps expiring and then getting pushed back. Is the item on back order? Is there a problem with my card?
Please respond.
Sarah
Logan Harper She/Her Customer Service Representative |
novelcat11 wrote:
Hello,
I have reached out by email and phone several times now with no response. My order has been in pending status since November when I changed my payment method. The payment is authorized, but the expiration date keeps expiring and then getting pushed back. Is the item on back order? Is there a problem with my card?
Please respond.Sarah
Hello!
I checked on this order for you and it looks like it shipped out on 12/11 :) Please let me know if I can assist you further.